Product FAQs

General Information

What is intake?

Intake draws fresh air into the home.

The box of my fan states it includes a fused safety plug. what does this mean?

The safety plug is a safety feature that can be found on all of our residential fans. It is a safety device that is designed to cut off electric current to the fan if the device detects a potentially hazardous electrical fault in the fan’s motor or power supply. The fuse is replaceable and replacement fuses can be purchased at any hardware store. For instructions on how to replace your fuse, please refer to your user manual [link to manual page].

What is electronically reversible airflow control?

This allows the fan to blow air inward or outward with a switch of a button or by remote.

What is exhaust?

Exhaust is the action of a fan blowing air out of the home.

Why is it beneficial to use a fan along with an air conditioner?

You can potentially save on cooling costs by turning up your whole-house thermostat and using the breeze from a fan to help you feel cooler.

What is a directional front grill?

This grill design has a slight pitch which focuses the air in a particular direction. Usually secondary to the front fan grill, the directional grill can be manipulated to focus the grill in your preferred direction. Some directional grills have the option to turn automatically.

What is manually reversible airflow control?

The fan must be manually turned around to change the air direction into the home (Intake) or out (Exhaust).

What are adjustable height settings?

This versatile feature allows you to set the fan head at multiple heights according to preference and range of motion provided by the fan. Adjustable heights vary by model.

What is exchange?

Only available with Twin Window Fans, this feature allows for one fan blade to bring in fresh cool air as the second blade blows warm air out.

What are the power requirements for a fan?

Your fan has to use 120 volts and 60 hertz. We do not recommend using any more or less as it will damage the unit.

What is an adjustable-tilt neck?

This fan neck allows the you to adjust the fan head up or down at different angles to focus and direct the air output to your preference.

Does the amount of blades a fan has make a difference in the output?

The quantity of blades does make a difference. The surface area and the angle or pitch of the blades can also affect the output of the fan.

What is a convertible pole system?

Several fan models come equipped with an additional pole or a removable pole, allowing a height adjustment. The adjustment may allow conversion to a shorter height or a table option (depending on the fan model).

What is oscillation?

This feature allows the fan head to mechanically turn side to side typically ranging from a 90 or 180-degree motion (depending on model). This feature disperses the air output over a larger area offering whole room comfort.

What are the differences between air intake, air exhaust, and air exchange on my window fan?

Air intake describes the fan pulling air from the outside into the room. Air exhaust describes the fan pushing air from the room to the outside. Air exchange describes one fan blade pulling air into the room, while the other fan blade pushes air out, simultaneously.

What is CFM?

CFM stands for Cubic Feet per Minute. This is a measurement of how much air the fan moves. Be careful of claims made by manufacturers, as there is no industry standard on how to test CFM. Testing can be done in a wind tunnel, a vacuum, or open area. Each provides a different resistance to the fan blades and cannot be directly compared

What is breeze mode?

If your fan has this option, when breeze mode is activated the fan will cycle through all speed settings randomly, recreating a natural outside breeze.