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We love hearing from you - please feel free to tell us what you like about Bionaire, as well as how we may be able to improve our products and service. You will be able to reach us by email, mail, or telephone. In the United States and Canada (by email): First Name   Last Name   Address   City   State   Postal Code     Email     Phone Model #   Email Body   Privacy Policy: We respect your right to privacy. Your information is kept confidential and is never shared with a third party without your prior consent. In the United States and Canada (by mail): Mail To: Consumer Service 1605 George Dieter #688 El Paso, TX 79936 Please send returns to: Consumer Direct 4101 Howard Bush Drive Neosho, MO 64850 telephone: 1-800-788-5350 In Europe: email: info-europe@theholmesgroup.com mail: Holmes Products (Europe) Ltd. Unit 14 The Piper Building, Peterborough Road London SW63EF United Kingdom telephone: +442073849810